The Base Legal Blog

Providing updated information for businesses is part of what I do.  But I didn’t post anything for the last half of 2018. This is Why… I was involved in a car accident.  I was not seriously hurt, but I was injured enough to need a few months to get back into shape.  During this time,…

Friends don’t SPAM friends – don’t be that person You accept a friend request from someone you are in a Facebook group with.  Then it starts – you receive promotional material through messenger… is this ok?  I didn’t think being friends with someone meant that they could send me promotional messages…can they? NO they CANNOT!…

You have an upset customer and they are demanding a refund. You’ve tried to explain your position, you’ve referred to your terms, but what do you do?  Ultimately, the law says if you have to give a refund a not.  This blog is to help you guide you through understanding whether you have to give…

I am creating an online package for my service offering, what do I need to know? Service providers are more commonly packaging up services to be purchased online.  It is important to understand that you can’t compromise your legal obligations when streamlining your services this way.  Here are my top tips when selling online service…

The consumer law applies automatically to every business that operates in Australia.  It creates a base level of guarantees that must be satisfied when conducting business.  These guarantees apply to businesses that deal directly with consumers and in business to business transactions where the cost is less than $40,000.00. The thing about these guarantees is…

I love a co-work space!  If only confidentiality requirements didn’t stop me working in a one.  They are popping up more and more as a solution for small businesses and expanding to shared spaces for trades and creative businesses. There are key legal concepts you need to understand when running a co-work space of any…

You may have heard about the new laws in place for reporting data breaches.  The laws are quite complex so here is my break down for what small businesses need to know 1. Do they apply? The laws are part of the Privacy Act.  Generally the Privacy Act only applies where a business has a…

You’ve decided to create an online market place to connect consumers with service providers.  This means, essentially you are acting as a middle man.  That’s great, but the fact that your service is connecting people doesn’t mean it is all care and no responsibility. There are several legal documents you will need for legal protection.…